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Project Manager
Project
Management | Process Improvement | Marketing | Communication | Analysis
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A
recognized front-runner adept at process improvement, streamlining
systems and implementing higher efficiency procedures that result in
increased company profitability. A demonstrated ability to view things
with a unique perspective and find better alternative solutions.
Developed software and systems both individually and as part of project
teams that eliminated duplication of effort, automated work flows and
increased employee productivity. Winner of Time Warner Cable’s TQS
Award for teamwork.
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- Demonstrated
talent to increase efficiency
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Leadership skill and visionary ability
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Able to work independently or in a team environment
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- Intuitive
capacity to analyze and breakdown multifaceted projects
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Broad educational and industry background
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EXPERIENCE
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Project
Manager
Spectrum Enterprise – Kenosha, WI
November 2005 (as contractor - Direct Hire January 2006) –
Present
Direct the installation projects for fiber optic services. Ensure
projects remain on track and maintain a strong working relationship
with customers by keeping in communication regarding the progress of
their project.
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Successfully managed the installation of over 300
customers in a one year time period including S.C. Johnson, Oshkosh
Corp., Snap-On Tools, Green Bay Packers, Milwaukee Bucks, Milwaukee
Public Schools and Rexnord Corporation
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Wrote a database tool that reduced construction
status research time by 75% (DOCK Lookup Tool)
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Created training documents to assist co-workers in
procedures and technical knowledge
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Winner of Time Warner Cable’s Total Quality Service
(TQS) Award for teamwork
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Developed a cable monitoring software package, Net
Tracker, that reduced data compilation time by 90%
Previously worked in Business Class Tier 3 Technical Support,
Residential Tier 3 Technical Support and Customer Service departments.
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Operations
Manager
Bear Realty of Kenosha, Inc. – Kenosha, WI
August 1993 – February 2005
Performed various key roles throughout tenure.
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Marketing
Developed a postcard marketing system and wrote the computer program to
create and address the postcards. Created custom marketing collateral
materials such as brochures and flyers. Produced a marketing video to
recruit new sales agents.
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Slashed postcard production time from 45 to 5
minutes
- Reduced mailing turnaround from 2 weeks to 3 days
- Improved recruiting success rate from 60% to nearly
100% with the use of the marketing video
- Increased website traffic by developing a system
for virtual house tours
Commercial
New Construction Manager / Leasing Agent
Headed the development of new retail, office and industrial centers.
Interfaced with architects, engineers and construction personnel.
Directed the rehabilitation of retail strip
centers.
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Met with municipal personnel and zoning committees
to gain approval of projects
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Negotiated leases with local and national tenants
Property
Management
Managed a portfolio of 900 residential and commercial rental units. Led
a staff of twenty-five onsite managers and maintenance personnel.
Negotiated contracts with outside contractors.
- Streamlined
the application process reducing turnaround from one week to two days
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Developed a lease database program, reducing
administrative labor by 50%
Training
Educated personnel in both classroom setting and one on one on
computer, phone, security and other systems. Taught Realtors to produce
a comparative market analysis and present it to clients. Assisted staff
and Realtors on a daily basis with hardware and software problems (help
desk.)
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Created training documents
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Produced 30 minute training videos to train
Realtors in specialized areas of real estate
Network
Administration
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Expanded network from ten to eighty users
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Transformed network from a single Netware server to
5 Windows servers; including MS Exchange, MS SQL and Windows Terminal
servers.
Residential
Real Estate Sales
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First year sales volume over one million dollars
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Published a bi-monthly marketing newsletter
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Created brochures and ads
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Maintenance / Production Supervisor
Gallagher Corporation – Gurnee, IL
July 1990 – August 1993
Supervised maintenance personnel on all shifts. Led second shift
production personnel. Developed methods and test fixtures to repair
electronics on specialized urethane machines.
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Reduced raw material waste from 50% to 17% by
altering production methods
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Decreased production downtime by 75% by creating a
preventive maintenance program
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Increased processing machine up-time by 6% through
new calibration procedures
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Production Manager
KISS Computer Corporation
December 1984 - July 1990
Supervised staff of production and service technicians. Built and
serviced computer systems and networks for a range of customers from
individuals to fortune 500 companies. Assisted in technical aspects of
sales of hardware and software to potential clients.
- Developed quality control procedures that reduced returns from 20% to under 2%
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EDUCATION
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Carthage College
Kenosha, WI
Bachelor of Arts (B.A.), Marketing, Psychology.
Minors in Business Administration, Computer Science, History
CompTIA Certifications
A+, Network+ and Security+
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INTERESTS
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Volunteer Efforts
Vice President, Board Member
The Kenosha Theatre Restoration Project
April 2002 – Present
A non-profit organization dedicated to restoring the historic Kenosha
Theatre, the last remaining movie palace between Chicago and Milwaukee
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Publications
The Parallel Conspiracy
e-Verse Media
October 2, 2012
A unique science fiction action-adventure novel
http://www.amazon.com/dp/0988474107
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